Refund policy

We truly appreciate your support and understanding. Each of our products is carefully made to order, just for you. Because of this, we’re not able to accept returns or exchanges, and all purchases are final.

Please make sure your shipping address is correct at checkout, as reshipments due to an incorrect address will require additional shipping costs.

Your satisfaction means a lot to us, so if you have any questions or concerns about your order, don’t hesitate to email us. We’re here to help in any way we can.

Printing Errors/Damages and issues

Please inspect your order upon reception and contact us immediately If something arrives damaged, send a photo of the damaged goods to e-mail, then we'll gladly send a replacement at no cost to you. 

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date a replacement order will be sent at no cost to you.

It is the responsibility of the customer to provide the right shipping address and if the address is entered wrong customer will pay all costs for reshipments.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Contact us to initiate a refund request. We do not cover return shipping costs for exchanges. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.